Privacy Policy
Last updated: 13 July 2026
This is a plain-language product template. Please have legal counsel review it before processing production payments or customer data.
Information we process
We process account details, business knowledge you provide, publicly available content from approved website scans, widget configuration, customer chat messages and lead details. We only collect customer contact details when a visitor provides them voluntarily.
How we use information
We use information to operate Converty, ground AI responses in your approved business knowledge, deliver lead notifications, provide analytics, secure the service and meet legal obligations.
Processors and sharing
We may use infrastructure, AI, payment and communications providers including Razorpay, AI model providers and WhatsApp service providers. We share data only as needed to deliver the service or comply with law.